How to get help on LinkedIn

LinkedIn support routes

Here are all the routes to contact LinkedIn support for help. IMPORTANT: two-step verification Help routes: Self-service online help and forum Tweeting @LinkedInHelp on Twitter/𝕏 Tagging LinkedIn Help on LinkedIn Raising a support ticket while logged in Raising a support ticket while not logged in Company pages help Live chat (Premium members only) LinkedIn events […]

LinkedIn membership numbers

How many members does LinkedIn have? On 25 April 2024, LinkedIn had more than 1 billion members. Source: Microsoft Fiscal Year 2024 Q3 Earnings Conference Call (See also LinkedIn Pressroom) Here are the LinkedIn member stats I’ve tracked. Some extra detail about the announcements (such as growth and revenue) are accessible via the links on […]

How you can help me

How you can help me

I help non-meanies with lots of queries about LinkedIn, personal branding and online visibility. If I’ve helped you and you wish to reciprocate, here’s how. These would be amazing. Join Espresso+ my membership community Buy an UpLift Live conference ticket Book a consultation Buy my LinkedIn course These would be pretty cool, too. Share my […]

LinkedIn native post scheduling

Native LinkedIn post scheduling rolled out to me on Friday 18 November 2022. I can now schedule shortform LinkedIn posts to go out in future without needing to use third-party tools. At last! We can tag people and companies in scheduled LinkedIn posts. I used the scheduling feature to announce the rollout: see scheduled post […]

LinkedIn links in posts or comments

If you want to point your LinkedIn readers to an external resource on the web, what’s the best way to include a link? This piece sets out some pros and cons of how to share links in shortform LinkedIn posts. Introduction Pros and cons of links in comments Pros and cons of links in posts […]

Give feedback to LinkedIn

How to send feedback to LinkedIn

Get to the point: Form 1 · Form 2 LinkedIn have two main feedback forms. Use them to give LinkedIn a piece of your mind about unexpected or unwanted changes, or if you have any ideas for how to improve the platform. Form 1 – “Weekly: Creator Product Feedback” Form 2 – “Suggest an improvement” […]

LinkedIn profile videos

Treat this as archived info. On 26 June 2023, LinkedIn turned off new profile video uploads. See my LinkedIn post about it when the news broke 10 days before. This renders the information below as mostly academic, though you can still view profile videos that were uploaded before the cutoff date. My hope is that […]

Podcasting mistakes

This was prompted by a popular LinkedIn post on mistakes by podcasters and their guests. Introduction False promises Lack of research Boring questions Not listening Laughing at your own jokes Self promotion Misunderstanding the knowledge of the listener Not giving credit where it’s due Going off topic Poor show notes Too many ads No episode […]

Content DNA sample chapters

Three chapters of Content DNA

Here’s a 6-chapter sample of Content DNA, my book on defining the elements of your personal brand so that you can be the same “shape” everywhere. This is your guidebook on how to be noticed, remembered and preferred. But first, check out this readalong from fans of the book: 0. Foreword by Mark Schaefer 1. […]

Managing another person’s LinkedIn account

Recently, I was asked about the best way to manage someone else’s LinkedIn personal profile on their behalf. So, how do social media managers and virtual assistants manage LinkedIn accounts for their clients? Introduction Logging in as another person Using a Virtual Private Network (VPN) Using another person’s account at their premises Scheduling via a […]

Are LinkedIn post impressions down?

Lots of LinkedIn observers have said that post impressions on the platform are going down. Here’s my analysis of what that means for small business owners and solopreneurs trying to build a personal brand on LinkedIn. What are post impressions? Are impressions down? Do impression counts matter? An important point about impression counts Let’s wrap […]

LinkedIn: disconnecting and unfollowing

Building a network on LinkedIn and gathering followers is great for business. But we often overlook the quality and relevance of the people who make up that network. They’re responsible for the content we see in our feeds. This piece is about taking back some control over your feed by using two important features: disconnecting […]

Lessons from 1 year of Espresso+

On 31 January 2022, following a few months of running a free group on LinkedIn, I launched the paid Espresso+ community. Wait, what is Espresso+? Espresso+ is the community for small business owners and solopreneurs who need ongoing learning, support and accountability in promoting their businesses in an ethical, organic way on LinkedIn and online. […]

Reasons not to join Espresso+

Espresso+ is the community for small business owners and solopreneurs who need ongoing learning, support and accountability in promoting their businesses in an ethical, organic way on LinkedIn and online. I think it’s awesome, obviously. Despite my natural bias, even I recognise that it’s not a good option for everyone. Here are some indicators that […]

Top 10 LinkedIn questions

I’m asked a lot of questions about LinkedIn. Here are #MyTop10Questions (please use this hashtag on LinkedIn if you’re going to do something similar). 1. Where do I start? 2. What do I post about? 3. Should I post personal stuff? 4. How do I approach people? 5. Do I need LinkedIn Premium? 6. Should […]

LinkedIn dictionary

LinkedIn doesn’t seem to have a dictionary or glossary, so I made my own entirely unofficial one. There are 143 definitions below, so you’ll need two coffees to get through this. Sorry. What have I missed? Please message me on LinkedIn. (It’s free even if we’re not connected.) 1st-level connections 2nd-level connections 3rd-level connections 3rd-party […]

LinkedIn Fix List

LinkedIn Fix List

Last update: 28 March 2023 Here’s my list of things that need to be fixed or improved on LinkedIn. I started this in 2019. If you like these ideas or have any more to suggest, use the links below to give feedback direct to LinkedIn. Feel free to copy and paste any of my descriptions […]

LinkedIn data archive

Did you know that you can download all your data from LinkedIn? Here’s how. Introduction How to request your LinkedIn data archive What does the LinkedIn data export look like? More LinkedIn data archive tips Let’s wrap up Introduction. The data archive is the most robust way to get a copy of all your most […]

LinkedIn groups

LinkedIn groups

I’ve had quite the downer on LinkedIn groups for a long time, but I’ve changed my mind following the experience of running my Espresso by Espirian group since the start of September 2021. Here’s what you need to know about LinkedIn groups. Introduction Benefits of LinkedIn groups Joining LinkedIn groups Benefits of running a LinkedIn […]

LinkedIn experts to follow

LinkedIn experts to follow

If my LinkedIn Learner Lounge isn’t enough for you(!), follow the smartypants below for plenty more insights about how best to use LinkedIn. Many of the following are part of the Espresso+ community, as indicated by after their name. Each person can help you professionally with some aspect of your LinkedIn presence. 🇬🇧 Gus Bhandal […]