Technical writing

What is technical writing anyway? That’s a good place to start.

I can help you to create and enhance many types of content. For example:

  • User manuals and help pages
  • Briefings and process documents
  • Policies and procedures documents
  • Terms and conditions documents

I can also go beyond technical writing by offering screencasting services – ideal if your users would rather watch than read.

Why choose my technical writing services?

I’ve been producing technical documentation and help content for more than 15 years. In that time, I’ve written internet help guides for the likes of Virgin Media and Sky – both huge players in the UK broadband market. Check out my testimonials to see what past clients think of my work.

Want a bit more depth? Check out my interview with social media marketer Chloë Forbes-Kindlen:

I use several devices and software programs to carry out my work, and am equally adept on Macs and PCs. Hire me to make sure your content looks good on desktop computers, tablets and mobiles.

I use lots of programs on Macs and PCs

I use heavyweight programs to produce outstanding results

As an area group leader of the Institute of Scientific and Technical Communicators (ISTC), I keep myself updated on all the trends in technical communication. You can be sure that I’ll use best practices to produce consistent, professional documentation for your organisation.


For a free quote, please contact me. Also, check out what my clients say about my work.

Thanks for all your hard work John. This was a very complex piece of work and I think you’ve done a fantastic job.

Virgin Media logo
Tony Cooper
Senior eCare Manager
Virgin Media